Your Customer-Facing Website
Your branding, your pages and the services your customers need.
Coffee shops & retail
Turn visits into relationships.Keep customers coming back.
Bring product costing, menus, daily tasks and promotion planning into a workspace that fits life behind the counter.
Your day · Sample workspaceDashboard concept
08:00
Opening checklistSample fridge temperature check
12:00
Menu reviewSample lunch offer
16:00
Closing checklistSample cleaning task
Illustrative records · Full sector tools coming soon
YOUR WEBSITE. YOUR WORKSPACE. YOUR SUPPORT.
Part Of Your Team.
Every Working Day.
A professional front door for your customers. A private workspace for your team. Relevant tools and clear guidance to help you organise the work and grow with confidence.
Ask Dougie · The Corner CaféIllustrative Pro Workspace
YOUR BUSINESS AT A GLANCE
A Clearer Day Starts Here.
The people, tasks and next steps that matter to your business.Coffee Club Members84Illustrative figure
Rewards To Review12Illustrative figure
Sample Voucher Value£240Illustrative figure
Your Daily Tasks
Opening ChecklistTo Review
Lunch Menu & MarginsDraft
Weekly Customer UpdateDraft
Your Next Opportunity
Keep The Relationship Growing.
Prepare a regulars’ offer and review your contact preferences.
Explore The Workspace →Customer Database
Sample RecordsContact details, activity and follow-ups together.
| Customer | Relationship | Coffee Club & Visits | Marketing Permission |
|---|---|---|---|
| ASample Alex | Coffee Club Member | 8 Stamps | |
| MSample Morgan | Voucher Purchaser | £25 Sample Voucher | |
| TSample Taylor | Regular Customer | Visit History |
Your Team’s Private WorkspaceTools and access matched to your sector and chosen plan.
Guides & Support →Your Business Behind The Scenes
Relevant records, tasks and tools brought into one workspace.
Setup, Guidance & Support
Help getting started, clear guides and a route to ask for assistance.
Dashboard design preview · sample records and figures. Some displayed tools are planned; sector plans explain availability. Live integrations, staff access and subscriptions require activation. Support channels and hours will be confirmed before launch.
COFFEE SHOPS
Your System. Your Package.
Choose your starting point. Every price below is the complete monthly subscription total, with website hosting already included.Website Only
£19/monthGet your business online without a Basic or Pro tools subscription.
- Pages, photos and contact details
- Hosting, HTTPS and backups
- Routine maintenance and fault corrections
- Friendly support and simple guides
Your complete website subscription.
Tell Us About Your Business →Website + Basic Tools
£48/monthStart your own Coffee Club and know your regulars.
3 named users, including the owner
- Coffee Club phone cards, stamps and repeated rewards
- Counter enrolment, QR lookup and staff stamp ledger
- Gift vouchers and redemption records
- Website hosting and step-by-step help included
See Every Included Tool
- Coffee Club phone cards, stamps and repeated rewards · Test tool
- Counter enrolment, QR lookup and staff stamp ledger · Test tool
- Gift vouchers and redemption records · Test tool
One combined total. No extra £19 website charge.
See The Business Panel →Website + Pro Tools
£78/monthManage food-safety records, margins and sales while growing your Coffee Club.
10 named users, including the owner
- Everything in Basic
- Menu generator: branded menus, prices, specials and printable exports
- Ingredient breakdowns and recipe costing
- Social post builder: turn menus and offers into branded post images
- Connected social publishing: approve, schedule and post from Ask Dougie
- Website hosting and step-by-step help included
See Every Included Tool
- Coffee Club phone cards, stamps and repeated rewards · Test tool
- Counter enrolment, QR lookup and staff stamp ledger · Test tool
- Gift vouchers and redemption records · Test tool
- Menu generator: branded menus, prices, specials and printable exports · Planned
- Ingredient breakdowns and recipe costing · Planned
- Social post builder: turn menus and offers into branded post images · Planned
- Connected social publishing: approve, schedule and post from Ask Dougie · Planned
- HACCP records, temperatures, cleaning logs and daily checklists · Planned
- Coffee Club Gold recognition and configured benefits · Test tool
- Newsletter builder and draft export · Test tool
- Events, calendar, individual e-tickets and check-in · Test tool
- Event artwork, social sharing and internal or external ticket links · Test tool
- Return-visit offers and opted-in campaigns · Planned
- Product costs, selling prices and gross margins · Planned
- Sales dashboard, best sellers and performance reports · Planned
- Team access and expanded business reporting · Planned
One combined total. No extra £19 website charge.
See The Business Panel →Already Have A Website? Choose Tools Only.
Basic Tools Only — £29/month · Pro Tools Only — £59/month
Keep your existing website and hosting. Link to supported Ask Dougie tools and manage your business behind the scenes. No Ask Dougie website subscription is added.
Compare Tools-Only Plans →Setup Is Separate And Simple.
Do It Yourself — Free Setup · We Set Up Your Website — £179 Once, with supplied content, up to five pages and one review. The website setup fee is the same for Basic and Pro customers. Extra tool setup and major changes are quoted before you agree.
DIY websites support up to seven main pages. Shop Basic is £29/month for up to 25 products; Shop Pro is £49/month for up to 100. Both shop prices include website hosting; business tools are separate.
Compare All Tools, Limits And Setup Options →Optional Extras And Their Prices
- Table bookings — £19/month
- Supported till integration — provider-dependent — Provider quote required
Proposed launch prices in GBP, excluding VAT where applicable. Provider charges, domains and mailboxes are separate. Team logins and permissions are planned; previews use sample data. Nothing here starts billing.
INDEPENDENT RETAIL
Your System. Your Package.
Choose your starting point. Every price below is the complete monthly subscription total, with website hosting already included.Website Only
£19/monthGet your business online without a Basic or Pro tools subscription.
- Pages, photos and contact details
- Hosting, HTTPS and backups
- Routine maintenance and fault corrections
- Friendly support and simple guides
Your complete website subscription.
Tell Us About Your Business →Website + Basic Tools
£48/monthBring customers and gift vouchers into one place.
3 named users, including the owner
- Gift vouchers and redemption records
- Customer purchase history
- Product and offer records
- Sales summaries
- Website hosting and step-by-step help included
See Every Included Tool
- Gift vouchers and redemption records · Test tool
- Customer purchase history · Preview
- Product and offer records · Planned
- Sales summaries · Planned
- Loyalty cards, qualifying points or visits and standard rewards · Test tool
One combined total. No extra £19 website charge.
See The Business Panel →Website + Pro Tools
£78/monthBuild loyalty around the way your customers shop.
10 named users, including the owner
- Everything in Basic
- VIP tiers, targeted loyalty offers and advanced campaigns
- Newsletter builder and draft export
- Events, calendar, individual e-tickets and check-in
- Event artwork, social sharing and internal or external ticket links
- Website hosting and step-by-step help included
See Every Included Tool
- Gift vouchers and redemption records · Test tool
- Customer purchase history · Preview
- Product and offer records · Planned
- Sales summaries · Planned
- Loyalty cards, qualifying points or visits and standard rewards · Test tool
- VIP tiers, targeted loyalty offers and advanced campaigns · Planned
- Newsletter builder and draft export · Test tool
- Events, calendar, individual e-tickets and check-in · Test tool
- Event artwork, social sharing and internal or external ticket links · Test tool
- Repeat-purchase offers and customer segments · Planned
- Multiple-purchase discounts at checkout · Planned
- Team permissions and expanded sales reports · Planned
One combined total. No extra £19 website charge.
See The Business Panel →Already Have A Website? Choose Tools Only.
Basic Tools Only — £29/month · Pro Tools Only — £59/month
Keep your existing website and hosting. Link to supported Ask Dougie tools and manage your business behind the scenes. No Ask Dougie website subscription is added.
Compare Tools-Only Plans →Setup Is Separate And Simple.
Do It Yourself — Free Setup · We Set Up Your Website — £179 Once, with supplied content, up to five pages and one review. The website setup fee is the same for Basic and Pro customers. Extra tool setup and major changes are quoted before you agree.
DIY websites support up to seven main pages. Shop Basic is £29/month for up to 25 products; Shop Pro is £49/month for up to 100. Both shop prices include website hosting; business tools are separate.
Compare All Tools, Limits And Setup Options →Optional Extras And Their Prices
- Appointments or collection bookings — £19/month
- Alternative Coffee Club programme in place of loyalty cards — £15/month · replaces your existing loyalty programme
Proposed launch prices in GBP, excluding VAT where applicable. Provider charges, domains and mailboxes are separate. Team logins and permissions are planned; previews use sample data. Nothing here starts billing.
THE TOOLS BEHIND YOUR BUSINESS
A clear place to manage your day.
Your website helps people find you. Your business panel helps you organise the work, understand what is happening and grow. Clear menus. Familiar tasks. Help when you need it.
Look inside the business panel →- 1Organise
See your regulars and Coffee Club activity.
- 2Manage
Keep menus, food-safety tasks and ingredient costs organised in Pro.
- 3Grow
Review margins and sales to make better decisions.
THE HOSPITALITY CUSTOMER GROWTH PACKAGE
Build your customer database with every booking, voucher and ticket sale.
Bring a guest’s visits, gifts and event purchases into one private record for your business. Recognise returning customers and give people who opt in a reason to come back.Table bookings
Build a history of reservations and repeat visits.
Gift vouchers
Record purchases and redemptions, keeping purchaser and recipient roles distinct.
Event tickets
Add ticket purchases and attendance to the same customer history.
Customer relationships
Use the combined history to plan relevant newsletters and offers for opted-in contacts.
Shared customer records are available in the owner trial by linking Events studio to your business. Live marketing integrations remain in development. A purchase or booking does not automatically grant marketing permission.
Explore the proposed hospitality packages →Built for life behind the counter
Ingredient breakdowns and product costing
Break down ingredients and costs for each product.
Menu and offer planning
Plan menus and specials with a consistent business identity.
HACCP record workflows and daily checklists
Keep daily food-safety tasks and checklists organised.
Sales summaries and promotion planning
Bring sales summaries and promotional planning together.
Proposed features. This sector has not launched; provider integrations and sector tools are still being developed.
GIFT VOUCHERS · PLANNED FOR LAUNCH
Sell vouchers and build your customer database.
Their favourite coffee, a cake break or a gift from your shop. Gifts for Christmas, birthdays, anniversaries and thank-you moments.
Keep purchaser details, voucher sales and booking history organised in one place. Recognise returning customers and send relevant offers to people who have opted in.
YOUR BUSINESS · SAMPLE VOUCHER
A little something for you
£50DEMO-GIFT-0050Show this code at the counter.A QR option is planned alongside the code.
Sample balance £50.00
Design preview · no monetary value
One gift, flexible spending
Planned partial redemption and a clear remaining balance.
A growing customer database
Keep purchaser and recipient records separate. Buying a gift does not subscribe either person to marketing.
Start small, add more
Start with vouchers or bookings. Add tools using the same account and customer records.
Keep your existing website
Planned links from your website and social posts to your own booking or voucher page. Migration will be reviewed before changeover.
HOSPITALITY · VENUES · CLUBS · INDEPENDENT ORGANISERS
Turn event guests into returning customers.
For ticketed dinners, pub gigs, tasting evenings, hotel functions, café workshops, fundraisers and stage productions. Shared customer records connect event purchases with bookings and gift vouchers.Present your event
Add a photo, venue, date, ticket price and a clear programme. Preview the event page as you build.
Plan the whole schedule
See upcoming events together, browse the month calendar and keep each event’s running order in view.
Keep operations together
Manage capacity, attendee records, ticket orders and individual check-in in your dedicated Events workspace.
Direct payments & e-tickets
Planned launch flow: customers pay your own Stripe account; confirmed purchases receive a digital ticket. Bank payouts follow Stripe’s timing.
Trial e-tickets include individual QR references, phone views and PDF downloads. Link your organiser to a business for shared bookings, voucher and event history. Stripe and automatic ticket email delivery remain disconnected.
Try Events studio →Make your next offer stand out
Create offers, social posts and short videos using your logo and colours.
Advanced marketing in Pro · proposedProduct concept. Publishing and video rendering are not connected.
SAMPLE BUSINESS
COFFEE & CAKE
Your next counter offer
Content concept · Not publishedCreate a promotional post
Brand colour
Change the wording or colour to explore the concept.
Big plans for your business?
Let’s make them happen. Bring your tools and customer records together in one clearer place.
Explore Your PackageFrequently asked questions
Do I need a logo?
No. In the planned setup, add one later or use your business name.
Is this available now?
Not yet. Try the sample workflow and share feedback while this sector is being developed.
Try the prototype →