What your customer sees
Clear screens and simple next steps.
THE SECTOR OS TOOL SUITE
See the tools.
Understand the difference.
Your website gets people through the door. Your tools help you organise the work, look after customers and grow the business. See how each journey could work before choosing your system.
What you manage
The records and controls behind the website.
Why it helps
A practical benefit, with a clear journey.
DIGITAL GIFT VOUCHERS
A thoughtful gift.
Delivered digitally.
A purchase link you can promote on your website, in social posts and throughout your Christmas campaign.STEP 1 / PROMOTE
Give people a reason to buy.
Create a seasonal promotion with a Buy gift vouchers link. Reuse the purchase link on your website, social profile, permitted email campaigns or ads. Platform-specific buttons depend on that platform.
Why it helps
Sell a gift from anywhere, with a clear route from promotion to purchase.
ILLUSTRATIVE SCREEN · NO PAYMENT OR EMAIL
THE EXAMPLE BISTROGive them
Give them
a great night out.
A thoughtful gift for Christmas and beyond.
Demo purchase linkSame journey. Your brand.
LOOK INSIDE A TOOL
Bookings, appointments & diary
Test toolKeep reservations and capacity organised.
Select a supported service or time slot.
Manage resources, time slots, capacity, reservations and cancellations. Waiting lists and advanced availability are planned.Explore existing preview →YOUR BUSINESSLayout illustration
Your next step
Bookings, appointments & diary
01Set availabilityExplore
02Request a timeExplore
03Confirm the reservationExplore
04Manage changesExplore
Illustrative interface · not a live operational screen
THE FULL SUITE
Find the tools that fit your day.
Browse the shared tools and specialist workflows. Availability and package inclusion are separate: we verify both for your installation.
34 tools and workflows
SalesTest tool
Standalone Club Fundraising
Make fundraising easier to understand and follow.
1Set a target2Share the campaign3Record contributions4Review progress
Customer: See campaigns and the purpose of each target.
Business: Manage targets, contributions, evidence and committee reporting.
OperationsTest tool
Memberships & class passes
Know who has access and what their pass allows.
1Define plans2Register a member3Check allowances4Review usage
Customer: Choose a membership or class pass.
Business: Review membership status, allowances and cancellations.
OperationsTest tool
Standalone Class Booking
Organise capacity and reduce booking administration.
1Create sessions2Choose a class3Record a booking4Manage attendance
Customer: Browse sessions and request a place.
Business: Manage the timetable, bookings, waiting lists and attendance.
GrowthTest tool
Coffee Club & digital stamp cards
Give regular customers a reason to return.
1Define rewards2Register a member3Record a visit4Redeem a reward
Customer: View a digital stamp card and available rewards.
Business: Record qualifying visits and check reward history.
GrowthTest tool
Customer growth, loyalty & VIPs
Recognise regulars with a consistent reward programme.
1Set rules2Record activity3Review rewards4Record redemption
Customer: View their loyalty status and rewards.
Business: Manage qualifying points, tiers and redemption records.
SalesPlanned
Website buttons & booking links
Make the next step easy to find.
1Choose a tool2Prepare its public link3Place the button4Review activity
Customer: Follow a business-specific booking or purchase link.
Business: Use the same journey from the website and promotions.
CustomersTest tool
Customer database & shared records
Find the right history without searching separate lists.
1Collect details2Record consent3Link supported activity4Review the relationship
Customer: Provide contact details and separate contact permissions.
Business: Review business-scoped contact records and supported activity.
OperationsTest tool
Bookings, appointments & diary
Keep reservations and capacity organised.
1Set availability2Request a time3Confirm the reservation4Manage changes
Customer: Select a supported service or time slot.
Business: Review reservations, resources and cancellations.
SalesTest tool
Gift vouchers & redemption
Sell a thoughtful gift online and track its use.
1Promote2Buy3Receive4Redeem
Customer: Buy a branded digital voucher for another person.
Business: Track orders, delivery, balances and staff redemption.
SalesTest tool
Standalone Events studio
Bring an event from first details to an organised guest list.
1Create an event2Review the page3Record bookings4Manage attendance
Customer: Browse an event page and its programme.
Business: Manage dates, capacity, ticket orders and attendees.
OperationsTest tool
Upcoming events & events calendar
Give customers a clear view of upcoming dates.
1Add dates2Browse the calendar3Open an event4Review its schedule
Customer: Browse a calendar and open event details.
Business: Keep supported event dates and running orders together.
SalesTest tool
E-tickets & attendance
Keep tickets and admission records together.
1Create ticket types2Confirm the order3Provide a ticket4Check admission
Customer: Present a readable ticket reference with an optional QR.
Business: Check ticket status and record admission.
CommunicationsTest tool
Standalone Newsletter studio
Turn updates into a consistent newsletter.
1Gather updates2Prepare the draft3Review content4Export or configure delivery
Customer: Read the business’s news in a clear branded format.
Business: Prepare, edit and export drafts; delivery remains separate.
CommunicationsPlanned
Automated customer communications
Reduce repetitive follow-up when delivery is activated.
1Set timing2Check permissions3Connect the provider4Review delivery
Customer: Receive a relevant reminder through an approved channel.
Business: Manage timing, permission, delivery failures and provider settings.
OperationsPreview
Forms, enrolment & agreements
Collect the details needed for a supported workflow.
1Choose a form2Collect details3Review permissions4Follow up
Customer: Complete relevant questions and separate agreements.
Business: Review intake, permissions and required information.
SalesTest tool
Payments & payment records
Keep confirmed payment records linked to the right order.
1Create an order2Use provider checkout3Verify payment4Reconcile records
Customer: Pay through the correct business’s authorised provider.
Business: Review confirmed transactions, exceptions and refunds.
GrowthPreview
Marketing campaigns & follow-ups
Prepare campaigns around the right audience.
1Choose the audience2Prepare content3Review permissions4Activate supported delivery
Customer: See relevant offers through supported channels.
Business: Prepare drafts and approved audiences before sending.
GrowthPreview
Business branding & social content
Keep the business recognisable across its website.
1Upload a logo2Choose a colour3Add social links4Review the design
Customer: See the business’s logo, colours and social links.
Business: Supply approved brand assets and review their use.
OperationsPreview
Sales, income & reporting
Understand the activity your installed tools record.
1Record activity2Check the source3Review summaries4Export supported reports
Customer: Receive appropriate order or activity confirmations.
Business: Review summaries with their data source and scope.
OperationsPlanned
Team management & permissions
Give people the access their work requires.
1Choose a role2Grant scoped access3Review actions4Remove access when needed
Customer: Deal with an authorised member of the business team.
Business: Assign supported roles and review access; coverage varies by tool.
OperationsPreview
Photos, documents & materials
Keep useful materials with the relevant work.
1Add a file2Label it3Review its access4Use it in the workflow
Customer: Supply approved photos or access permitted materials.
Business: Organise supported uploads and document records.
GrowthPreview
Promotional video studio
Plan consistent promotional video content.
1Choose a message2Draft a storyboard3Review assets4Arrange production
Customer: See a finished promotion after production and approval.
Business: Prepare storyboards; rendering and publishing remain planned.
OperationsPlanned
App & provider connections
Connect supported services without assuming every provider works.
1Identify the provider2Assess access3Configure a test link4Verify the journey
Customer: Use the business’s supported booking or payment journey.
Business: Check compatibility, permission and connection health.
CustomersPreview
Setup guides, training & support
Find practical help and a route to a person.
1Find a guide2Ask Sid3Create a ticket4Follow the conversation
Customer: Browse guides, ask Sid or raise a support ticket.
Business: Review tickets and approved answers; live AI and notifications are off.
OperationsTest tool
Your website & simple information editor
Make website updates manageable.
1Tell us about you2Review three looks3Choose and approve4Request information changes
Customer: Review three looks and update supported information.
Business: Manage revisions, approvals and a controlled launch.
OperationsTest tool
Club Office
Reduce committee administration.
1Assign tasks2Prepare news3Review the report4Stage approved content
Customer: See approved public news after a controlled release.
Business: Organise tasks, news, reviewed roles and committee reports.
CustomersTest tool
Family Portal & guardian links
Keep family access separate from staff permissions.
1Register a participant2Review the guardian link3Confirm the relationship4Review permitted records
Customer: View their confirmed linked registrations.
Business: Review guardian links and their authority history.
SalesTest tool
Digital downloads
Prepare digital products in an organised workspace.
1Prepare a product2Attach its files3Configure purchase4Verify access
Customer: Browse a product and receive permitted files once delivery is installed.
Business: Manage products, files, orders and access.
OperationsTest tool
Performer & creator workspace
Keep performance enquiries and business details together.
1Prepare the profile2Collect an enquiry3Review requirements4Follow up
Customer: Discover the performer and make an enquiry.
Business: Organise profile content and supported booking details.
SalesPreview
Club shop & pitch bookings
Explore joined-up club trading and facilities.
1Prepare the offer2Browse availability3Simulate an order4Review pilot records
Customer: Browse products or proposed pitch times.
Business: Review sample orders and booking operations.
OperationsPlanned
Till / EPOS sales link
See sales patterns alongside the rest of the business.
1Check compatibility2Connect a test feed3Map sales and refunds4Reconcile reports
Customer: Continue paying through the business’s existing till.
Business: Review sales by time and category, refunds and sync status when connected.
OperationsPlanned
Menus, ingredients & costing
Plan clearer menus and understand the inputs behind prices.
1Supply menu details2Record ingredients3Review costs4Approve the menu
Customer: Browse an approved published menu.
Business: Manage approved menu content and proposed cost inputs.
OperationsPlanned
Jobs, surveys, invoices & property records
Keep specialist work organised as supported tools are developed.
1Collect requirements2Define supported records3Implement the workflow4Verify the installation
Customer: Make an enquiry and supply relevant details.
Business: Proposed jobs, survey evidence, quotations, invoices and maintenance records.
SalesPlanned
Personalisation & commissions
Turn a customer’s brief into a controlled personalised order.
1Collect the brief2Prepare a proof3Record approval4Arrange fulfilment
Customer: Supply their choices and review supported proofs.
Business: Manage production requirements, approvals and orders.
Already have tools that work?
Tell us about your website, booking, voucher and till systems. We assess what can be retained or connected, and show where Ask Dougie could help. Compatibility is checked before an integration is promised.
Add tools to an existing website →Tell us about your business →Read the detailed feature catalogue